FAQs
Where can I find an owner’s manual for my Arctic Cat vehicle?
Click here to download your manual.
Where can I find a service manual for my Arctic Cat vehicle?
Service manuals are available for purchase at your local authorized Arctic Cat dealer. To find a dealer near you, please visit our dealer locator.
What warranty coverage do I have on my Arctic Cat vehicle?
Refer to your owner's manual or download your manual.
When does my warranty expire on my Arctic Cat vehicle?
Warranty coverage will vary by model and year. Please contact your local authorized dealer. To find a dealer near you, please visit our dealer locator.
Can I get my warranty work completed at a non-Arctic Cat dealer?
No, all warranty work must be completed at a Authorized Arctic Cat dealer. To find a dealer near you, please visit our dealer locator.
How can I find out if my Arctic Cat vehicle has an outstanding safety recall?
Any authorized Arctic Cat dealer can check your serial number (VIN) for outstanding Safety Recalls. To view a list of recalls, visit the U.S. Recalls page or the Canada Recalls page.
Is my Arctic Cat vehicle factory warranty transferable?
Yes, download the Change of address, Ownership or Warranty Transfer form and then submit your change request to customercare@arcticcat.com.
How do I obtain a safety recall clearance letter for an Arctic Cat product I am importing from the US to Canada?
- Email customercare@arcticcat.com
- Attention Recall Letter Request
- Include copy of your bill of sale (Vin number included)
- Complete name and address
- Phone number
- Email address
How to request a manufacturer certificate of origin for my vehicle?
- Email customercare@arcticcat.com
- Attention MCO Request
- Include full vin number
- Registration and/or owner's documents
- Include picture of drivers license to validate ownership
What is Arctic Cat's warranty policy on parts and accessories?
- Service Parts are warranted against defects in material and workmanship for 30 days from date of purchase.
- Accessories are warranted against defects in material and workmanship for 120 days from date of purchase.
Exclusions apply – please check with an Authorized Arctic Cat dealer. To find a dealer near you, please visit our dealer locator.
Where can I purchase genuine Arctic Cat parts and accessories?
Genuine Arctic Cat parts and accessories are sold at an Authorized Arctic Cat dealer. To find a dealer near you, please visit our dealer locator.
How can I get a replacement ignition key for my vehicle?
If you have one of the original vehicle keys, please contact your local authorized Arctic Cat dealer to inquire about getting a new key made. If you have misplaced all of your Arctic Cat keys, contact your local authorized Arctic Cat dealer for assistance - the ignition switch may need to be replaced if the key code isn't recorded in our system. To find a dealer near you, please visit our dealer locator.
Can I contact Arctic Cat customer care?
Visit the Customer Care form to get in touch with our team.
